Privacy & Cookies Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://reedsjewelers.com and Reeds Jewelers of Niagara Falls, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Reeds Jewelers and/or Reeds include https://reedsjewelers.com and Reeds. The Reeds website is an e-Commerce site. By using the Reeds website, you consent to the data practices described in this statement.

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Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of UsePrivacy Notice and Cookies
Policy of www.rolex.com are solely applicable.

Privacy Notice for California residents  

If you are a California resident, you have additional rights under California privacy laws. This Section 9 - Privacy Notice applies only to consumers who reside in the State of California (“consumers” or “you”). 

If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us as provided in Contact Information

a. Information We Collect

When you visit and use our store, we collect the Personal Information described in Information that we collect. Personal Information does not include publicly available information from government records or deidentified or aggregated consumer information. 

We may have collected the following categories of Personal Information from users of our store over the past 12 months: 

Identifiers 

Ex: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name
Processing Purposes: To provide you with our Products and fulfill your requests For legitimate business purposes To improve our Products and the Site To market our Products to you and others To communicate with you 

Payment Related Information 

Ex: Your name, address, phone number, payment method and purchase amount. Our third party service provider may collect credit card numbers, bank account or other financial account information, which is not available to us
Processing Purposes: To complete customer purchase transactions 

Commercial information 

Ex: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Processing Purposes: To provide and improve the Site and Products To understand your interests To set up your account To market or promote our Products to you and others To communicate with you 

Internet or other similar network activity 

Ex: Browsing history, search history, information on consumer's interaction with a website, application, or advertisement, social media integration
Processing Purposes: To to improve our Products and the Site To market or promote our Products to you and others To secure the Site To understand your interests 

 

b. Use and Sharing of Personal Information 

We do not sell your Personal Information. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice. 

 

c. Your Rights and Choices 

You may request access to your Personal Information by contacting us. We will grant you reasonable access to the data that we have about you as required by law. You may also be entitled to request copies of Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

We rely on you to update and correct your Personal Information by contacting us. We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Notice, unless a longer retention period is required or permitted by law. You may, however, request that we delete your Personal Information by contacting us. 

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

Except as provided above, we will delete, aggregate, or de-identify all of your Personal Information as described in this subsection within the timeframes required by law. 

 

d. Exercising Access, Data Portability, and Deletion Rights 

When exercising the rights or options described in this Notice, the following guidelines apply: 

When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure we do not disclose Personal Information to any person who is not entitled to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

We will endeavor to timely respond to a verifiable consumer request. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. 

You will not be subject to discrimination as a result of exercising the rights described herein. In some cases, when you exercise one of your rights, we will be unable to comply with the request due to legal obligations or otherwise, or we will be unable to provide you certain products or services. These responses are not discrimination and our reasons for declining your request or ceasing services will be provided at that time. 

Authorized Agent. You may designate an authorized agent to make a legally allowable request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must mail to us a valid power of attorney, the requester’s valid government issued identification, and the authorized agent’s valid government issued identification. 

 

e. Other California Privacy Rights 

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us as provided in Contact Information above. 

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Reeds may

collect personally identifiable information, such as your:

- First and LastName,

- Mailing Address,

- E-mail Addresses and

- Phone Numbers.

If you purchase Reeds' products and services, we collect billing and credit card information, including bank, credit card and debit card account numbers. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us by, for example, accessing this Site, sending an e-mail or initiating an online transaction. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Reeds collects and uses your personal information to operate its website(s) and deliver the services you have requested. Reeds only collects personal information when you provide that information

Reeds may also use your personally identifiable information to inform you of other products or services available from Reeds and its affiliates.

Sharing Information with Third Parties

Reeds does not sell, rent or lease its customer lists to third parties.

Reeds may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Reeds or the site; (b) protect and defend the rights or

property of Reeds; and/or (c) act under exigent circumstances to protect the personal safety of users of Reeds, or the public. In addition, if all or substantially all of the assets of Reeds are sold, or if all or part of Reeds is sold, customer and related information owned by Reeds may be sold or transferred to the purchaser in connection with such sale or transfer.

Tracking User Behavior

Reeds may keep track of the websites and pages our users visit within Reeds, in order to determine what Reeds services are the most popular. This data is used to deliver customized content and advertising within Reeds to customers whose behavior indicates that they are interested in a particular subject area.

Reeds' uses screen-recording technologies in order to better understand how a user interacts with the Reeds website. This technology and data is used to understand ways that Reeds can improve the user experience.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Reeds. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Reeds website.

Use of Cookies

The Reeds website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Reeds pages, or register with Reeds site or services, a cookie helps Reeds to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Reeds website, the information you previously provided can be retrieved, so you can easily use the Reeds features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Reeds services or websites you visit.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of UsePrivacy Notice and Cookies
Policy of www.rolex.com are solely applicable.

Links

This website contains links to other sites. These links are provide for your convenience. The inclusion of such links does constitute or imply any endorsement of such sites by Reeds, and your access to linked sites is at your own risk the content and privacy practices of linked sites is not under the control of Reeds and Reeds is not responsible for such content and privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Reeds secures your personal information from unauthorized access, use, or disclosure. Reeds uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Reeds does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. For more information on laws protecting children’s privacy online, visit the US Federal Trade Commission’s website on the Children’s Online Privacy Protection Act (COPPA) at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

E-mail Communications

From time to time, Reeds may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Reeds or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Reeds, you may opt out of such communications by Customers may unsubscribe from emails by replying "STOP" or by clicking on the "UNSUBSCRIBE" button. We will make every effort to remove you from mailing lists as soon as possible, but this process may take up to three months to fully implement Reeds and its trusted partners and affiliates. .

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement Reeds reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Disclaimer

The information provided in this privacy policy should not be construed as giving business, legal or other advice, or as warranting as fail proof, the security information provided through this website.

Contact Information

Reeds welcomes your questions or comments regarding this Statement of Privacy. If you believe that Reeds has not adhered to this Statement, please contact Reeds at:

Email Address: [email protected] Telephone number:

+1 800 733 3724

Effective as of April 19, 2018

Reeds Jewelers © 2024. All Rights Reserved.